How to Conduct an Effective ‘Stay’ Interview…and Why

Repaving the broken path to retention By all accounts, business leaders are being challenged to hire at unprecedented rates and retain good employees, who seem to be racing for the exits. The U.S. Bureau of Labor Statistics reports that 47.8M workers quit their jobs...

Handling Difficult Discussions

I cannot count the number of times I’ve had a leader enter my office and declare that they’re fed up with a certain team member and would I fire that person, please? This declaration often surprises me, as the leader never mentioned any challenges with that person...